faq

Use support

Pocket photo that you can use without ink.

Questions frequently asked.

Opening and closing and using tray

Way to open the

device cover

Insert

the printing paper.

Open the photo printing paper packing, and then prepare the blue Smart sheet and the white printing paper.
Open the device cover at the top, and then insert the Smart sheet and the printing paper (picture).

Precautions

Problem solving method

LED Status
Indicator

Description

Items to

check before
the report of malfunction

Problem	Checking Table
Cannot turn on the power	checking the battery charging
Cannot connect to Bluetooth	Reboot the phone Bluetooth or connect directly from the setup menu.
Cannot connect to Bluetooth	Turn on the device power, and after waiting about 5 minutes, try to connect again.
Paper jam phenomenon	power and turn it on again while printing, and when the printing paper comes out automatically, print again after printing the Smart sheet two or three times. The printing paper should be kept in the place at a low temperature/humidity, and should not be folded or crumpled.
Turn off stop
The power turns off automatically after a certain period of time.	Pomini： Check Auto Time Off at ‘Setting’-> ‘see more’ (None, 3minutes, 5minutes, 10minutes). Pomini Edge： Check Auto Power Off at ‘Setting’-> ‘Auto Power Off’ (None, 3minutes, 5minutes, 10minutes).
	Since the blinking of the operating status LED red lamp indicates battery discharge, charge the battery with the adapter for exclusive use.
A line appears while the photo is being printed, and the slash appears in the center of the photo.	Print again after printing the Smart sheet two or three times (A line may appear if the printer is impacted when printing.).

1.	Compatible OS
	Smartphones and tablets compatible with Ios8.0 or Android6.0 and later versions.
2.	Compatible Bluetooth version?
	Compatible with Bluetooth 4.0 or later versions.
3.	Recharging time?
	90 minutes are enough for fully recharging your Pomini.
4.	How many photos can be printed per recharging?
	25 photos while fully recharged.
5.	How many sheets are mountable on Pomini?
	Up to 10 sheets Use one 10-sheets pouch (including the blue paper
6.	Why is the blue paper included in the Pomini-only paper required?
	This blue paper(smart sheet) is for correcting image quality and cleaning the printer head. Every 10-sheets pouch has one smart sheet. Keep the barcode facing downward in printing to implement the best image quality. Mount the smart sheet as shown below for printing photos.